高级通用英语主题模块 “高级职业英语”课程终结考试笔试 试卷（样题）
课程编号：ENBACE1004
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Information for the Examinees: This examination consists of THREE sections. They are: Section I: Listening Test (25 points, 30 minutes) Section II: Reading Test (50 points, 60 minutes) Section III: Writing Test
(25 points, 30 minutes) The total marks for this examination are 100 points. Time allowed for completing this examination is 2 hours (120 minutes).
YOU MUST WRITE ALL YOUR ANSWERS ON THE ANSWER SHEET.
Section I Listening Test
[25 points]
Instructions: ? The listening test will take approximately 30 minutes. ? There are THREE parts to the test. ? There will be a pause of 30 seconds before each part to allow you to look at your questions. ? There will be a pause of 30 seconds after each part to allow you to think about your answers.
Please click here to download the sound file.
Part 1. Questions 1-5 are based on this part. (5 points) You are going to listen to a conversation between a businessman and a reporter. As you listen, complete statements 1-5 by choosing the best answer from A, B, C and D. Write your answers on the Answer Sheet.
1. According to the Operations Manager David, dyeing the _______ is within their business. A. handles of copper cups
B. handles of porcelain jars C. cases for mobile phones D. outside of glass bottles
2. David gets to the office at _____ most days. A. 8:30 B. 8:50 C. 9:00 D. 9:30
3. The first thing David does when he comes in is to _____________if the technicians haven?t got there. A. switch on his computer and check e-mails B. switch on all the machines in the laboratory
C. answer calls from customers asking about production D. check the color-matching process with the colorist
4. The Country Manager usually pops into David?s office to talk about __________. A. marketing strategy B. delivery of orders C. supplies of pigments D. designs of colour-matching
5. David?s daily routine includes all of the following EXCEPT ________. A. checking the prices or supplies of pigments B. checking the production orders C. talking about the marketing strategy with the person in charge D. going out for lunch with one of his colleagues.
Part 2. Questions 6-15 are based on this part. (10 points) You are going to listen to a monologue about Chinese cooking. As you listen, decide whether statements 6-15 are true or false. Write T for “true” and F for “false” on the Answer Sheet.
____6. The speaker is talking about Beijing Restaurants. ____7. According to the speaker, the best time to enjoy “Rinsed Mutton ”is in the spring. ____8. The meat has to come from sheep specially selected from Inner Mongolia. ____9. Only 13% of sheep?s flesh is tender enough for rinsed mutton. ____10. The meat that can be used must be fresh, greasy and fat. ____11. Traditionally, a good chef could cut 8 plates of mutton an hour.
____12. Sesame oil, shrimp sauce, chili oil, soy sauce, chives and so on are mixed up
in a bow and served to each diner. ____13. You need a copper “hot pot” for the cooking. ____14. The pot is filled to the brim with boiling water.
____15. The diners need to dip the slices of meat in the boiling water for a few minutes.
Part 3. Questions 16-25 are based on this part. (10 points) You are going to listen to a conversation about a British teacher’s experience in a hospital. As you listen, complete a summary by filling in each blank with one word from the conversation. Write your answers on the Answer Sheet.
Josie had never been to (16) ______ unit until last summer when she fell off her bike and needed to have her arm stitched.
She was there for seven hours in the end due to (17)______
______. Almost every one of the medical members she saw mentioned their overwork and long (18)____. There was only one doctor (19) ____
____ that night, and she had been working for (20)____ hours. A lot of people were waiting to be treated; however, most of them didn?t seem to be real (21)______. There were some serious cases, of course, and the worst case of all was a young girl who had taken a drug (22) _____.
The doctor (23)_____ her wound, a nurse cleaned and dressed it, and then Josie was sent to the (24)_____ for an X-ray. She had to wait another hour and a half before she could be (25) ______ by the doctor.
This is the end of the Listening Test.
Section II
Reading Test
[50 points]
Part 1. Questions 26-30 are based on Passage 1. (10 points)
Passage 1 Banking on a Brand
Is a quiet revolution under way in the nation?s shopping habits? Are we gradually allowing an increasingly select number of large companies to take care of all our basic requirements? The supermarket chains certainly hope so. „People don?t have the time to shop around any more. If they?re happy with the quality of a company?s service, then they?re likely to buy other product types from them as well,? says Jim Austin, an industry analyst.
With the major supermarket brands such as Tesco, J Sainsbury and Asda already offering financial services, credit cards, own-label clothing, mobile phones, and cut-price electrical goods including computers, Austin firmly believes that the supermarkets? diversification is set to continue.
„The UK retail food market is saturated, so their only real prospect of growth is either to enter foreign markets or diversify into new markets at home.? Tesco and J Sainsbury have done both. Having already bought foreign subsidiaries, both large supermarket chains have set up their own banks in order to offer customers financial services such as personal loans, mortgages and savings accounts.
Together, the two new banks took over ￡2bn of customer deposits within the first year of trading. „They are wining business by using a lower cost base to offer their customers better interest rates on savings than traditional banks?, says Austin.
However, there are question marks over long-term profitability. The traditional providers say there is bound to come a point when the new banks will eventually want to widen margins and boost profits. „When they start to raise prices, they might create bad publicity, which could hurt their brand,? says one observer. „How will a major supermarket react, for instance, when it is faced with having to repossess a regular shopper?s home??
Shoppers, however, do not share these fear. A recent survey of 1,000 people by brand consultants Cook & Pearson concludes that shoppers will continue to buy a wider range of goods and services from supermarkets. Many people said that they would be prepared to buy a supermarket own-label car or even a house from a supermarket-branded estate agent. Interest was also shown in combining a food shopping trip with a visit to a supermarket dentist.
Loyalty schemes are another incentive for customers. „Most supermarkets now offer bonus points with every purchase. These points add up to free air miles or cash discounts, so it really pays to stay loyal to the brand in all its diversified forms,? says Austin.
Questions 26-30: Complete the following table according to the passage. Enter two or three words for each blank and write your answers on the Answer Sheet.
Who are mentioned in the passage? What do they do respectively? (26) ____________, two large supermarket chains, set up (27) ________________ in order to offer financial services Jim Austin, an industry analyst, states that supermarkets? diversification is set to continue. Cook & Pearson, (28) ____________, (29)_______________________concluding that shoppers will continue to buy a wider range of goods and services from supermarkets. Many supermarkets encourage (30) _____________________ by offering bonus points with every purchase.
Part 2. Questions 31-35 are based on Passage 2. (10 points)
Passage 2
New job. New employer. And new headaches when staffers resist your new approaches.
More Americans will soon confront this challenge as the job market rebounds. How can you champion enough change to justify your hiring -- without rocking the boat so much that you endanger your latest job?
Failure to strike the right balance often derails newcomers. "They push too hard, too fast and do it in a nondiplomatic way," says Ben Dattner, a New York industrial psychologist. Yet few corporate orientation programs help recruits "work through what"s the best approach to get up to speed in the new job."
It"s up to you to manage your early days well, navigate a different business culture and win support for your game plan. For starters, make sure you understand what kind of workplace you joined. A troubled enterprise is more likely to welcome radical fixes than a successful one.
Gordon Bethune fired several lieutenants weeks after ailing Continental Airlines brought him aboard to be president in early 1994. He took more sweeping steps -- such as a company-wide smoking ban, repainting every plane and staff bonuses for punctual flights -- once he became its tenth CEO in 10 years that fall. Workers "were looking for change and not the same old deal from the same old deck," explains Mr. Bethune, now the longest-serving chief executive of a major airline.
Freshly hired executives increasingly turn to an outside "onboarding" coach. Such services can be costly. The coaching division of recruiters Korn/Ferry International typically charges a company about $10,000 to counsel a newcomer for six weeks.
Make a pitch during the courtship for your potential employer to cover some assimilation coaching. Describe it as evidence of your commitment to get up and running fast, recommends Marti Smye, the division"s president.
Alternatively, pay for the advice yourself. Judi Glova coughed up $500 for four assimilation sessions with executive coach Paula Robb during her first month last summer as a public-affairs director of Roche Pharmaceuticals in Nutley, N.J. "It gave me the confidence to feel I at least had the first steps" needed for acceptance, the 36-year-old manager remembers.
Ms. Glova learned to identify players with the power to block her ideas, for example. She spent extra time getting acquainted with them before their meetings and deliberately sat beside them during lunch. Today, those colleagues help with her requests.
Ms. Robb also urges assimilation clients to build ties with co-workers passed over for the posts. "If you make friends," the Morristown, N.J., coach observes. "they can be extremely helpful to you."
So can in-house mentors, from your initial networking contact to your supervisor. Seek their guidance on how to avoid corporate sacred cows and sell proposals outside your department.
It"s equally important to frequently renew your boss"s endorsement of your planned changes and timetable. Dan Levy learned that lesson the hard way when he became a Connecticut concern"s controller four years ago. His hiring manager, the chief financial officer, "made all the right noise" upfront but really "didn"t want to implement any change," Mr. Levy says.
About six months later, the CFO berated Mr. Levy for measuring operating results differently and upsetting a longtime subordinate. "If you don"t want me to do things, I"ll go look for another job,"" Mr. Levy retorted. He soon quit. The 55-year-old executive currently is finance chief of nash_elmo Industries, a maker of engineered vacuum systems.
Once you grasp the office politics at your new workplace, consider tactics to enhance support for your agenda. Engage in respectful "active listening." Look for easy wins. Perform additional duties that associates will appreciate.
Questions 31-35: Choose the best answer from A, B, C and D. Write your answers on the Answer Sheet.
31. In the statement “A troubled enterprise is more likely to welcome radical fixes than a successful one”, the word “fixes” means ______________________. A. repairs B. solutions
C. challenges
D. reforms
32. Gordon Bethune, the 10 th
CEO of Continental Airlines, once took all of the following measures EXCEPT__________. A. employing an outside “onboarding” coach B. banning smoking company-wide C. offering bonus for punctual flights D. firing several lieutenants
33. ________ paid J. Glova $500 for the four assimilation sessions. A. J. Glova?s employer B. Marti Smye C. J. Glova herself D. Paula Robb
34. The lesson that Dan Levy learned is that new comers should ______________. A. build ties and make friends with co-workers B. perform additional duties that associates will appreciate C. grasp the office politics at their new workplace D. frequently remind their boss of agreed changes
35. What is the best title for this passage? A. How to Understand the Workplace Better B. How to Earn Support From New Colleagues C. Why is Outside “Onboarding” Coaching Increasingly Popular D. Why is “Active Listening” Important to Newcomers
Part 3. Questions 36-45 are based on Passage 3. (10 points)
Passage 3 Annual Sales Report
Unfortunately sales results over the last year have failed to come up to our expectations. A number of factors have been responsible, but basically it is the result of too many companies chasing the microcomputer market which is no longer expanding as fast as it once was.
Looking at the past year in detail, it must be admitted that the sales have declined considerably over the period. Our market share in wholesales has dropped from 21% to only 10%. The lack of a good local distributor in Asia has meant that our sales of the Obec series have collapsed despite the huge jump in the microcomputer market there during the past year. Our dominance of that part of the market has been lost to Strong, but once we find a new distributor we should come back strongly.
Retail sales in general have been a problem. There has been a tendency for the big high street stores to concentrate on high volume turnover of a few fairly well-known makes. When they stopped promotion of the Obec 1500, sales slumped by 50%. We are negotiating a fresh marketing deal for the new Obec 1600. Once this is settled we expect a gradual rise in sales, which will be followed by a big TV advertising campaign at the appropriate time. What we are facing now is that we have not been able to push the Obec 1600 as much as we would have liked because of insufficient advertising.
Most of our advertising budget went on the promotion of the Obec Extra before last Christmas. Unfortunately we have failed consistently to find the proper marketing strategy for the Extra, which has not been sold to either the leisure or the business market. This market has been captured by Sun, who have a much broader rage in this area.
The serious business market has performed worse than any other in the period under review. The main factor was the introduction of the new Legend 586 Plus, when sales tailed off over a period of several months, as wholesalers, retailers and customers waited to see what the 586 Plus would do. With this background it is natural that sales of the Obec 1000 and 2000 have gone into a slide, in fact dropping by 41% and 53% respectively. They showed a slight upturn just after the introduction of the 586 Plus, only to crash again a few weeks later.
To end on a more positive note, our sales in general have been picking up again in the past month and we are looking forward with optimism to the coming year when we plan to introduce new products in the Asian market. I am sure that the year ahead will see a change in fortune for Obec computer Company.
Questions 36-45: Look at the two columns below. The left Column shows the sales
performance of Obec series as a whole and of each particular type, while the right column lists the reasons to explain the performance. Match the type of Obec series with the description of its sales performance as well as the reason. Write your answers on the Answer Sheet.
Sales Performance Reason a. Sales slumped by 50%. b. They have gone into a slide, showed a slight upturn, and then crashed again. c. Expect a gradual rise in sales d. Market share has dropped from 21% to only 10%. e. It has not been sold to either leisure or the business market. A. The big high street stores stopped promotion. B. It is the result of insufficient advertising. C. It is the result of the lack of a good local distributor in Asia. D. The company failed to find the proper marketing strategy. E. Everyone was waiting to see what the new Legend 586 Plus would do.
Obec series Sales Performance Reason Obec wholesales 36.
37. Obec 1500 38. 39. Obec 1600 40. 41. Obec Extra 42. 43. Obec 1000 and 2000 44. 45.
Part 4. Questions 46-55 are based on Passage 4. (10 points)
Passage 4
Zhang Making Waves in Business
She is a millionaire at 34. One of the founders of an enterprise worth one billion yuan, Zhang Cai is already the board chairperson of Beijing Dyne Science and Technology Development Company, a private hi-tech enterprise.
Born in the capital and having studied at Beijing University, Zhang ventured into business right after she graduated in 1986. She attributes her business acumen to the
college education she received.
"Beijing University not only blessed me with a sense of social responsibility, it also gave me the chance to learn advanced business techniques," she said, speaking in her spacious office in Chaoyang District in Beijing.
With no money and business connections at the beginning, Zhang rented a shabby room as an office, and looked everywhere for potential customers.
Zhang started by transporting old equipment from a big state-company in Shenyang to Beijing and after careful repairing, resold it for 50,000 yuan, a large sum at that period. Together with her husband, Zhang also looked for any job available such as opening a karaoke bar or a restaurant, to earn money.
In 1991, Zhang decided to go into computers. Her company Dyne succeeded in becoming an agent for the American computer giant, Compaq. Today this computer trading company has grown into a group engaged in many fields, such as the production and marketing of computer hardware and software, medicine, furniture and real estate. It has also become an agent for IBM and many other famous international computer companies.
Being the mother of a nine-year-old girl who stays at a boarding school during the week, Zhang did not see her domestic role conflicting with her job.
"When my daughter was young, I took care of her most of the time, because at that time we lived in the office and sometimes took her with me to work," said Zhang.
In addition to her already hectic schedule, Zhang is currently taking a master"s course in International Finance at Beijing University to recharge her knowledge and keep her company abreast of modern developments.
Zhang admitted that she is very energetic. "I like to work hard and play hard," she said. In her spare time she usually goes swimming, plays tennis and climbs mountains.
It seems that the word “pressure” does not exist in Zhang"s vocabulary. She loves competition and the lifestyle it produces.
An important reason for her success is that Zhang feels there are no differences between men and women. "In our company, there"s no difference between women and men. Promotions are made according to people"s performance," She said.
Asked to describe her management style, Zhang said, "Whatever I do, I feel I must do it whole-heartedly. If I want to succeed in doing anything, perseverance is the key," she concluded.
Questions 46-55: Decide whether the following statements are true, false or not mentioned. Write T for “true”, F for “false” and NM for “not mentioned” on the Answer Sheet.
____46. Zhang Cai has turned a state-owned company into a private one. ____47. Zhang Cai graduated from Beijing University in 1986. ____48. Zhang Cai is going to pursue a Ph. D. degree soon. ____49. Zhang Cai sometimes takes her nine-year-old daughter to work because they live in the office. ____50. Zhang Cai was born in Beijing but is now working in Shenyang. ____51. Due to her busy schedule, Zhang Cai often sees her domestic role conflicting with her job. ____52. IBM authorized several agencies in Beijing in 1991. ____53. Dyne also engages itself in the field of real estate. ____54. Dyne sells computers made by different companies. ____55. Zhang Cai believes that both male and female staff are treated equally in Dyne.
Part 5. Questions 56-60 are based on Passage 5. (10 points)
Passage 5 The Tales of Two Mothers
"I think that I must have the best job in the whole world. I work with people I love. I go out or I stay at home when I want to. If my favorite television show is on, I organize my work so that I take my break in time to watch the program. It is hard work and I get very tired by the end of the day but it is a good tired feeling. I know that I have done a
worthwhile job and I sleep soundly all night," This was Amanda speaking. She has just had a baby called Jane. Amanda has taken six months paid maternity leave. She is married to Matthew who is a doctor. Matthew"s mother lives with them and Amanda"s present job is to look after the family, doing the cooking, cleaning and shopping. At night Matthew"s mother gives Jane her nighttime feeds.
"I don"t know what is wrong with me. I love my baby but I get so irritable. I have to stay in the house all day and wait for Jim to come home in his car before I can get to the shops. I feel as though our house is like a prison. I never have enough time to do everything because every time I start to do the cleaning the baby cries and I have to stop and feed her. She cries at least six times a night and I wake up feeling tired. Because I have to give up my job, we never seem to have enough money to pay all the bills. I worry about that, so does Jim and that make us quarrel with each other. I thought that having a baby son was going to be so wonderful but after Michael was born we all seem to be miserable most of the time." This is Sally speaking. She was a sales clerk before Michael was born. Her job contract didn"t allow her any paid maternity leave. Her husband Jim is a taxi driver who cannot take any time off from his work. After Michael was born Jim worked longer hours to help pay all the family bills and he gets very tired. Sally lives a long way from her family and has no one to help her in the house. Their house is in a poor suburb, too far from the shopping center for her to be able to walk to the supermarket.
Questions 56-60: Answer the following questions briefly and write your answers on the Answer Sheet.
56. Why does Amanda think that she has the best job in the world? 57. How does Amanda feel at the end of the day? 58. What different situation are Amanda and Sally in after they have babies? 59. How does Sally feel about her home? 60. Why do Sally and Jim quarrel with each other?
Section III Writing Test
[25 points]
Instructions: ? Your writing should be 150-200 words.
? You may use the space below to write an outline. ? Write your composition on the Answer Sheet.
You are supposed to have witnessed a bag snatch and you need to describe it to the police. You can write about the bag snatcher, the place, the time and what happened, etc. You are required to use at least 8 of the words or expressions provided below. Please give your essay a title.
approach follow…to a back street may have a little scar somewhere at the right side of one’s face in one’s thirties medium build greasy
shoulder-length that’s for sure I seem to remember that… run off